Privacy policy

1. Introduction

Welcome to Casooola.com (“we”, “us”, “our”, “Site”). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data.

2. Information We Collect

We collect information when you visit or use our services, including the following categories:

a. Personal Information:

  • Name and email address

  • Date of birth

  • Contact details such as address and phone number

  • Account username and password

  • Payment and financial details

  • Transaction records and gameplay activity

b. Technical and Usage Data:

  • IP address

  • Browser type and version

  • Operating system

  • Device identifiers

  • Pages visited and time spent on the Site

Some data is collected automatically, while other information is provided voluntarily by you.

3. How We Use Your Information

We use the collected information to:

  • Operate, manage, and improve our website and services

  • Create and manage user accounts

  • Process deposits, withdrawals, bets, and bonuses

  • Personalize your experience on the Site

  • Provide customer support and important service updates

  • Send promotional content where permitted

  • Meet legal requirements and prevent fraud

4. Sharing of Personal Data

Your information may be shared:

  • With trusted service providers who support Site operations

  • When required by law, regulation, or legal authorities

  • With affiliated partners for marketing purposes, only if you have given consent

We do not sell your personal data to third parties.

5. Data Security

We use appropriate technical and organizational measures such as encryption, secure servers, and limited access controls to protect your data. While we take strong precautions, no online platform can guarantee complete security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate or incomplete information

  • Ask for deletion of your personal data, where legally permitted

  • Withdraw consent for data processing based on consent

You can contact us at any time to exercise these rights.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. Continued use of the Site after updates means you accept the revised policy.

Contact: support@casooola.com